IT Support – including Cyber Security & GDPR

Our IT support services are perfect for owner managed businesses, those that understand the importance of good IT, but maybe struggling to address Cyber Security and GDPR requirements planned for 2018.

IT for many businesses has just evolved over the years, with data management and security not necessarily being the priority. With the new data protection legislation due in May 2018, and pressures on us all regarding IT security, it can feel a little daunting for those businesses who may not have the skills or confidence to review internal processes.

Grafx has spent the last twelve months researching how we can help clients understand and address data privacy, as well as IT security. Grafx employs a GDP Practitioner and has available web based tools to help understand and address the required changes.

We are as comfortable with Macs as we are with PC’s and provide support for MS Office 365, along with many other business-related services. Our ambition has always been to offer a level of service where we are an integral part of your business, leaving you with time to focus on your own clients!

Our Managed Support & Security services offer the following:

• Excellent systems administration
• On-site and remote support with SLA’s
• Continuity and Disaster Recovery planning
• Shared web portal for asset management
• Office 365 support and management
• Off-site data backup using Grafx owned servers – Encrypted and Managed
• Help attaining Cyber Essentials accreditation
• GDPR planning

View our explainer video below to get an understanding of what we believe IT support should include, or complete the GDPR assessment to start you on the journey.

We are here to help, so please call us on 01242 787878 if you are not sure!