Privacy Policy
Grafx Digital Technologies Limited ("We") are committed to protecting and
respecting your privacy.
This policy (together with our terms of use and any other documents referred to
on it) sets out the basis on which any personal data we collect from you, or
that you provide to us, will be processed by us. Please read the following
carefully to understand our views and practices regarding your personal data
and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller
is Grafx Digital Technologies Ltd, 73 Market Street, Cheltenham,
Gloucestershire, GL50 3NJ.
Our nominated representative for the purpose of the Act is Mrs L Briscombe.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide by filling in forms on our sites starting with
the URLwww.grafx.co.uk (our site). This includes information provided at the
time of registering to use our site, subscribing to our service, posting
material or requesting further services. We may also ask you for information
when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes,
although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment
of your orders.
- Details of your visits to our site including, but not limited to, traffic
data, location data, weblogs and other communication data, whether this is
required for our own billing purposes or otherwise and the resources that you
access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your
IP address, operating system and browser type, for system administration and to
report aggregate information. This is statistical data about our users?
browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general Internet usage
by using a cookie file which is stored on the hard drive of your computer.
Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more
personalised service. They enable us:
- To estimate our audience size and usage pattern
- To store information about your preferences, and so allow us to customise our
site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which
allows you to refuse the setting of cookies. However, if you select this
setting you may be unable to access certain parts of our site. Unless you have
adjusted your browser setting so that it will refuse cookies, our system will
issue cookies when you log on to our site.
Please note that our advertisers may also use cookies, over which we have no
control.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area ("EEA"). It may also be
processed by staff operating outside the EEA who work for us or for one of our
suppliers. Such staff maybe engaged in, among other things, the fulfilment of
your order, the processing of your payment details and the provision of support
services. By submitting your personal data, you agree to this transfer, storing
or processing. Grafx Digital Technologies Limited will take all steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this privacy policy.
All information you provide to us is stored on our secure servers. All payment
transactions will be handled by secure external payment handling companies.
Where we have given you (or where you have chosen) a password which enables you
to access certain parts of our site, you are responsible for keeping this
password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not
completely secure. Although we will do our best to protect your personal data,
we cannot guarantee the security of your data transmitted to our site; any
transmission is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent unauthorised
access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner
for you and for your computer.
- To provide you with information, products or services that you request from us
or which we feel may interest you, where you have consented to be contacted for
such purposes.
- To carry out our obligations arising from any contracts entered into between
you and us.
- To allow you to participate in interactive features of our service, when you
choose to do so.
- To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to
provide you with information about goods and services which may be of interest
to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means
(e-mail or SMS) with information about goods and services similar to those
which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use
your data, we (or they) will contact you by electronic means only if you have
consented to this.
If you do not want us to use your data in this way, or to pass your details on
to third parties for marketing purposes, please tick the relevant box situated
on the form on which we collect your data (the order form).
We do not disclose information about identifiable individuals to our
advertisers, but we may provide them with aggregate information about our users
(for example, we may inform them that 500 men aged under 30 have clicked on
their advertisement on any given day). We may also use such aggregate
information to help advertisers reach the kind of audience they want to target
(for example, women in SW1). We may make use of the personal data we have
collected from you to enable us to comply with our advertisers? wishes by
displaying their advertisement to that target audience.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such business
or assets.
- If Grafx Digital Technologies Limited or substantially all of its assets are
acquired by a third party, in which case personal data held by it about its
customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to
comply with any legal obligation, or in order to enforce or apply our terms of
use and other agreements; or to protect the rights, property, or safety of
Grafx Digital Technologies Limited, our customers, or others. This includes
exchanging information with other companies and organisations for the purposes
of fraud protection and credit risk reduction.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing
purposes. We will usually inform you (before collecting your data) if we intend
to use your data for such purposes or if we intend to disclose your information
to any third party for such purposes. You can exercise your right to prevent
such processing by checking certain boxes on the forms we use to collect your
data. You can also exercise the right at any time by contacting us direct using
contact details available from our Contacts page.
Our site may, from time to time, contain links to and from the websites of our
partner networks, advertisers and affiliates. If you follow a link to any of
these websites, please note that these websites have their own privacy policies
and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these
websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of
access can be exercised in accordance with the Act. Any access request may be
subject to a fee of ?10 to meet our costs in providing you with details of the
information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on
this page and, where appropriate, notified to you by e-mail.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and
should be addressed to
Grafx Digital Technologies Limited
48-50 The High Street
Cheltenham
Gloucestershire
GL50 1EE
